Managed AV Maintenance
Protect your AV investment. Expedited support, guaranteed response.
What it is
Managed AV Maintenance keeps your capital AV investment running. When a boardroom projector fails ten minutes before a meeting, or a line array drops a channel mid-service, you need someone who can respond immediately — not a vendor you have to call, quote, and wait for. This program bundles expedited remote support, quarterly preventative maintenance, guaranteed emergency on-site response, and discounted loaner gear into a single predictable monthly fee. It's designed for organizations that depend on their AV systems but don't employ a dedicated technical staff.
The Problem Solved
"Our $50,000 boardroom projector is acting up 10 minutes before a board meeting, and no one knows how to fix it."
Core features
Remote Support: Immediate troubleshooting when things go wrong.
Preventative Maintenance: Quarterly visits to clean gear and update firmware.
Emergency On-Site: Guaranteed 4-hour response times for critical failures.
Loaner Gear Program: Discounted rentals while your equipment is out for repair.
How it works
- 1
Asset Inventory & Baseline
We catalog every maintained device, capture baseline performance, and document known issues across all locations.
- 2
Preventative Maintenance Schedule
Quarterly on-site visits to clean optics, update firmware, check connections, and catch wear before it becomes failure.
- 3
Expedited Remote Support
When something acts up, call our support line. We troubleshoot remotely and resolve the majority of issues without a truck roll.
- 4
Emergency On-Site Response
For critical failures that can't be resolved remotely, we guarantee a 4-hour on-site response window.
- 5
Loaner Gear Coordination
If a device needs depot repair, we coordinate discounted loaner gear so your space stays fully operational.
Starting at
$499 / mo
Final pricing depends on the number of maintained devices and locations, plus a one-time onboarding fee starting at $749 and an annual account maintenance fee of $1,249. Requires a minimum 12-month agreement.
Limited-Time Offer: Onboarding fees waived for new clients
Frequently Asked
Ready to talk about Managed AV Maintenance?
Schedule a free consultation and we'll review whether this partnership model fits your organization.